Skyagent Contact
If you have any questions about a booking or need more information about rates and products,
we look forward to your call or e-mail.
Germany

Skyagent Contact Germany
All Nippon Airways
Sales & Marketing
Rossmarkt 21
60311 Frankfurt am Main
Germany
Phone: +49 (0)69 29976 110
Fax: +49 (0)69 29976 201
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
Free 24h hotline* (outside opening hours)
Phone from Germany: 0800 1810397
Phone from Austria: 0800 298382
*The hotline is currently unavailable from 12pm until 3pm (UTC+2:00).
General information: anaskyweb.com
Requests for group travel: groupsgermany@ana.co.jp
Austria

Skyagent Contact Austria
All Nippon Airways
Office Park 1 Top B10/03
Flughafen Wien 1300
Austria
Agent Helpdesk hotline from Austria:
0800-0706264 (DE)
0800-298-382 (JP, ENG)
Agent Helpdesk hotline from Eastern Europe:
Phone: + 49 6929976198
Group requests and reservations:
E-mail: viesales@ana.co.jp
Phone: + 43 1700738140
Sales and marketing:
E-mail: e.stimac@ana.co.jp
Phone: + 43 1700738124
Switzerland

Skyagent Contact Switzerland
All Nippon Airways
29-31, route de l’Aéroport
Case Postale 46
1215 Geneva
Switzerland
Agent Helpdesk
Phone from Switzerland:
+41 (0)22 909 1050
Reservation and marketing:
Phone: + 41 (0)22 909 10 50
E-mail: gva@ana.co.jp
Belgium

Skyagent Contact Belgium
All Nippon Airways
Brussels National Airport
Level Arrival PO Box 50
1930 Zaventem, Belgium
Phone (call center)
0800-81853 (BE)
0800-022-3158 (NL)
0032 800 81853 (LU)
General inquiries
E-mail: info.bru@ana.co.jp
Group department
E-mail: group.bru@ana.co.jp