Skyagent Contact
If you have any questions about a booking or need more information about rates and products, we look forward to your call or e-mail.
Germany
Skyagent Contact Germany
All Nippon Airways
Sales & Marketing
Rossmarkt 21
60311 Frankfurt am Main
Germany
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
*The public holidays of the State of Hesse apply.
German Sales
Fax: +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp
Passenger Hotline
German Support
Opening hours: Monday to Friday 9.30am – 5pm
Phone: 0800 7243798 (only from Germany)
*The public holidays of the State of Hesse apply.
International Hotline
Support in English and Japanese
Phone: 0800 1825021
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Austria
Skyagent Contact Austria
All Nippon Airways
Office Park 1 Top B10/03
Flughafen Wien 1300
Austria
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
*The public holidays of the German State of Hesse apply.
Austrian Sales
Fax: +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp
Passenger Hotline
German Support
Opening hours: Monday to Friday 9.30am – 5pm
Phone: 0800 0706264 (only from Austria)
*The public holidays of the German State of Hesse apply.
International Hotline
Support in English and Japanese
Phone: 0800 298887
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Switzerland
Skyagent Contact Switzerland
All Nippon Airways
29-31, route de l’Aéroport
Case Postale 46
1215 Geneva
Switzerland
Agent Helpdesk
Phone: +41 (0)22 909 1050
Reservation and marketing:
Phone: + 41 (0)22 909 10 50
Email: gva@ana.co.jp
*The public holidays of the Canton of Geneva apply.
Passenger Hotline
Support in German
Opening hours: Monday to Friday 10am – 16.30pm
Phone: 0800-002-207 (only from Switzerland)
*The public holidays of the German State of Hesse apply.
Support in French
Opening hours: Monday to Friday 9.30am – 12.30pm, 1.30pm – 5pm
Phone: 0800-002-206 (only from Switzerland)
*The public holidays of France apply.
International Hotline
Support in English and Japanese
Phone: 0800 563291
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Belgium
Skyagent Contact Belgium
All Nippon Airways
Brussels National Airport
Level Arrival PO Box 50
1930 Zaventem, Belgium
General inquiries
E-mail: info.bru@ana.co.jp
Group department
E-mail: group.bru@ana.co.jp
Phone: +32 2 639 03 80 (BE/NL/LU)
*The public holidays of Belgium apply.
International Hotline
Support in English and Japanese
Phone: 0800-81853 (only within Belgium)
Phone: 0800-020-1106 (only within Netherlands)
Phone: 0032 800 81853 (only within Luxembourg)
In case a connection is not possible, please call the following number:
Phone: +49 6929976198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
United Kingdom
Skyagent Contakt UK
ANA – All Nippon Airways
4th Floor, 12 Hammersmith Grove
London, W6 7AP
United Kingdom
Inside Sales (Agent Support)
Opening hours: Monday to Friday 9.00am – 17.00pm
Email: uksales@ana.co.jp
*The public holidays of the United Kingdom apply.
International Hotline
Support in English and Japanese
Phone: 0808 234 4131 (from UK)
Phone: 0808 189 3077 (from UK, English/Reservation only)
*The hotline is available 24 hours, seven days a week.
Irland
ASM Ireland (GSA)
1st Floor, 84 Strand St
Townparks, Skerries
Co. Dublin, K34 VW93
Ireland
Opening hours: Monday to Friday 9.00am – 17.30pm
Phone: +353 (0)87 2533 141
*The public holidays of Ireland apply.
General information: anaskyweb.com
Italy
Skyagent Contakt Italy
All Nippon Airways
Terminal 1 – Primo Piano
Aeroporto di Malpensa
21010 Ferno (VA)
Italy
Inside Sales (Agent Support)
Opening hours: Monday to Friday 9:00 – 17:00
Phone: +39 02 7486 8907
Mobile phone: +39 335 6345129
E-mail: rominfo@ana.co.jp
*The public holidays of Italy apply.
International Hotline
Support in English and Japanese
Phone: 800 172 667 (only from Italy)
*The hotline is available 24 hours, seven days a week.
General information: ana.co.jp/it/it/
Sweden
Skyagent Contact Sweden
All Nippon Airways
Stockholm Arlanda Airport,
Sky City, Pelargangen,
Trapphaus B 6:E Vaningen
190 60 Stockholm Arlanda
Inside Sales (Agent Support)
Email: uksales@ana.co.jp
Opening hours: Monday to Friday 10.00am – 6.00pm
*The public holidays of the United Kingdom apply.
International Hotline
Support in English and Japanese
Phone: 0201-00439
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.com
Turkey
Skyagent Contact Turkey
Inside Sales (Agent Support)
Email: uksales@ana.co.jp
Opening hours: Monday to Friday 11.00am – 7.00pm
*The public holidays of the United Kingdom apply.
International Hotline
Support in English and Japanese
Phone: +49-69-29976-198
*The hotline is available 24 hours, seven days a week.
General information: anaskyweb.co.jp