ANA Skyagent

Skyagent Contact

If you have any questions about a booking or need more information about rates and products, we look forward to your call or e-mail.

Germany

Skyagent Contact Germany

All Nippon Airways
Sales & Marketing
Rossmarkt 21
60311 Frankfurt am Main
Germany

Agent Help Desk 
Opening hours:    Monday to Friday 9.30am – 5pm
Phone:                  +49 (0)69 29976 123
*The public holidays of the State of Hesse apply.

German Sales
Fax:                      +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp

Passenger Hotline
German Support
Opening hours:    Monday to Friday 9.30am – 5pm
Phone:                   0800 7243798 (only from Germany)
*The public holidays of the State of Hesse apply.

International Hotline
Support in English and Japanese
Phone:                      0800 1825021
Phone:                   +49 6929976198
*The hotline is available 24 hours, seven days a week.

General information: anaskyweb.com

Austria

Skyagent Contact Austria

All Nippon Airways
Office Park 1 Top B10/03
Flughafen Wien 1300
Austria

Agent Help Desk 
Opening hours:    Monday to Friday 9.30am – 5pm
Phone:                  +49 (0)69 29976 123
*The public holidays of the German State of Hesse apply.

Austrian Sales
Fax:                      +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp

Passenger Hotline
German Support
Opening hours:    Monday to Friday 9.30am – 5pm
Phone:                   0800 0706264 (only from Austria)
*The public holidays of the German State of Hesse apply.

International Hotline
Support in English and Japanese
Phone:                 0800 298887
Phone:                   +49 6929976198
*The hotline is available 24 hours, seven days a week.

General information: anaskyweb.com

Switzerland

Skyagent Contact Switzerland

All Nippon Airways
29-31, route de l’Aéroport
Case Postale 46
1215 Geneva
Switzerland

Agent Helpdesk
Phone:                +41 (0)22 909 1050

Reservation and marketing:
Phone:                + 41 (0)22 909 10 50
Email:                gva@ana.co.jp
*The public holidays of the Canton of Geneva apply.

Passenger Hotline
Support in German
Opening hours:    Monday to Friday 10am – 16.30pm
Phone:                   0800-002-207 (only from Switzerland)
*The public holidays of the German State of Hesse apply.
Support in French
Opening hours:    Monday to Friday 9.30am – 12.30pm, 1.30pm – 5pm
Phone:                   0800-002-206 (only from Switzerland)
*The public holidays of France apply.

International Hotline
Support in English and Japanese
Phone:                      0800 563291
Phone:                   +49 6929976198
*The hotline is available 24 hours, seven days a week.

General information: anaskyweb.com

Belgium

Skyagent Contact Belgium

All Nippon Airways
Brussels National Airport
Level Arrival PO Box 50
1930 Zaventem, Belgium

General inquiries
E-mail: info.bru@ana.co.jp

Group department
E-mail:                   group.bru@ana.co.jp
Phone:                   +32 2 639 03 80 (BE/NL/LU)
*The public holidays of Belgium apply.

International Hotline
Support in English and Japanese
Phone:                   0800-81853 (only within Belgium)
Phone:                   0800-020-1106 (only within Netherlands)
Phone:                   0032 800 81853 (only within Luxembourg)
In case a connection is not possible, please call the following number:
Phone:                   +49 6929976198
*The hotline is available 24 hours, seven days a week.

General information: anaskyweb.com

United Kingdom

Skyagent Contakt UK

ANA – All Nippon Airways
4th Floor, 12 Hammersmith Grove
London, W6 7AP
United Kingdom

Inside Sales (Agent Support)
Opening hours:      Monday to Friday 9.00am – 17.00pm
Phone:                    +44 (0)20 8762 8850
Email:                     uksales@ana.co.jp
*The public holidays of the United Kingdom apply.

International Hotline
Support in English and Japanese
Phone:                      0808 234 4131 (from UK)
Phone:                      0808 189 3077 (from UK, English/Reservation only)
*The hotline is available 24 hours, seven days a week.

Irland
ASM Ireland (GSA)
1st Floor, 84 Strand St
Townparks, Skerries
Co. Dublin, K34 VW93
Ireland
Opening hours:        Monday to Friday 8.30am – 18.00pm
Phone:                      +353 (0)87 2533 141
*The public holidays of Ireland apply.

General information: anaskyweb.com

Italy

Skyagent Contakt Italy

All Nippon Airways
Terminal 1 – Primo Piano
Aeroporto di Malpensa 
21010 Ferno (VA)
Italy

Inside Sales (Agent Support)
Opening hours:    Monday to Friday 9:00 – 17:00
Phone:                +39 02 7486 8907
Mobile phone:    +39 335 6345129
E-mail:                   rominfo@ana.co.jp
*The public holidays of Italy apply.

International Hotline
Support in English and Japanese
Phone:                        800 172 667 (only from Italy)
*The hotline is available 24 hours, seven days a week.

General information: ana.co.jp/it/it/

Sweden

Skyagent Contact Sweden

All Nippon Airways  
Stockholm Arlanda Airport,
Sky City, Pelargangen, 
Trapphaus B 6:E Vaningen 
190 60 Stockholm Arlanda

Inside Sales (Agent Support)
Email:                    uksales@ana.co.jp
Opening hours:    Monday to Friday 10.00am – 6.00pm
*The public holidays of the United Kingdom apply.

International Hotline
Support in English and Japanese
Phone:                       0201-00439
*The hotline is available 24 hours, seven days a week.

General information: anaskyweb.com

Turkey

Skyagent Contact Turkey

Inside Sales (Agent Support)
Email:                 uksales@ana.co.jp
Opening hours:    Monday to Friday 11.00am – 7.00pm
*The public holidays of the United Kingdom apply.

International Hotline
Support in English and Japanese
Phone:                 +49-69-29976-198
*The hotline is available 24 hours, seven days a week.

General information: anaskyweb.co.jp