Skyagent Contact
If you have any questions about a booking or need more information about rates and products,
we look forward to your call or e-mail.
Germany

Skyagent Contact Germany
All Nippon Airways
Sales & Marketing
Rossmarkt 21
60311 Frankfurt am Main
Germany
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
German Sales
Fax: +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp
Passenger Hotline
German Support
Opening hours: Monday to Friday 9.30am – 5pm
Phone: 0800 7243798 (only from Germany)
International Hotline
Support in English and Japanese
Phone: 0800 1810397 (only from Germany)
Phone: +49 6929976198 (also from outside of Germany)
The hotline is currently unavailable from 12pm until 3pm (UTC+2:00).
General information: anaskyweb.com
Austria

Skyagent Contact Austria
All Nippon Airways
Office Park 1 Top B10/03
Flughafen Wien 1300
Austria
Agent Help Desk
Opening hours: Monday to Friday 9.30am – 5pm
Phone: +49 (0)69 29976 123
Austrian Sales
Fax: +49 (0)69 29976 201
Requests for group travel: groupsgermany@ana.co.jp
Passenger Hotline
German Support
Opening hours: Monday to Friday 9.30am – 5pm
Phone: 0800 0706264 (only from Austria)
International Hotline
Support in English and Japanese
Phone: 0800 298382 (only from Austria)
Phone: +49 6929976198 (also from outside of Austria)
The hotline is currently unavailable from 12pm until 3pm (UTC+2:00).
General information: anaskyweb.com
Switzerland

Skyagent Contact Switzerland
All Nippon Airways
29-31, route de l’Aéroport
Case Postale 46
1215 Geneva
Switzerland
Agent Helpdesk
Phone from Switzerland:
+41 (0)22 909 1050
Reservation and marketing:
Phone: + 41 (0)22 909 10 50
E-mail: gva@ana.co.jp
Belgium

Skyagent Contact Belgium
All Nippon Airways
Brussels National Airport
Level Arrival PO Box 50
1930 Zaventem, Belgium
Phone (call center)
0800-81853 (BE)
0800-022-3158 (NL)
0032 800 81853 (LU)
General inquiries
E-mail: info.bru@ana.co.jp
Group department
E-mail: group.bru@ana.co.jp